Privacy Policy
We value the relationship we have with our customers and are committed
to responsible information-handling practices. Alara Technologies, Inc.
follows these privacy principles both online and offline in the collection,
use, security and sharing of customer information:
- When we ask for your personal information, we will tell you why we
need it and what we will do with it.
- When we contact you for marketing purposes, we will let you know
how to remove your name from future marketing efforts.
- We will use reasonable security measures to protect the personal
information we receive from you.
The following privacy policy describes the information and privacy
practices for Alara Technologies, Inc. and alaratechnologies.com. When
you provide us with your personal information, you consent to the
information practices described in this policy.
Information Collected by Alara Technologies, Inc.
As part of your interaction with Alara Technologies, Inc., we may collect
personal information such as:
- Purchase information, including payment method, billing and/or
shipping information
We use the personal information you provide for purposes including, but
not limited to:
- Fulfilling requests for products, services or information
- Tracking and confirming online orders
- Providing customer services
- Offering new products or services
- Improving the effectiveness of our web site, our marketing efforts
and our services
- Sending marketing communications
- Performing other business activities as needed
Information from Third Parties
Alara Technologies, Inc. obtains company (licensee) information from
third party providers in order to improve the accuracy of our database,
increase our understanding of our customers, or to identify potential
customers. For example, we get updated address information from the U.
S. Postal Service to ensure we have the correct contact information for our
corporate customers.
Sharing of Personal Information
Alara Technologies, Inc. does not sell or rent your personal or corporate
information to third parties.
We may share information with certain third parties such as our agents,
service providers and other representatives acting on our behalf for
limited purposes. For example, we may share personal information with
third parties to perform services on our behalf such as:
- Fulfilling customer orders
- Delivering packages
- Sending regular mail and e-mail on behalf of Alara Technologies,
Inc.
- Processing credit card payments
The third parties with whom we conduct business are authorized to use
your information only to perform the service for which they are hires. They
are required to abide by the terms of our Privacy Policy including taking
reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal or corporate
information in response to a valid court order, subpoena, government
investigation, or as otherwise required by law. We also reserve the right
to report to law enforcement agencies any activities that we, in good faith,
believe to be unlawful. We may share certain personal information when
we believe that such release is reasonable necessary to protect the
rights, property and safety of others and ourselves. We may also transfer
personal information in the event of a corporate sale, merger, acquisition,
dissolution or similar event.
Opt-Out Policy
Once your provide your personal information, we may use it to send you
offers, promotions and other marketing and customer experience content.
If you no longer wish to receive these communications, let us know by
using whichever of the following methods you prefer:
- Click "Unsubscribe" as instructed at the bottom of an Alara
Technologies, Inc. marketing email.
- Send a letter with your request and current contact information to:
Alara Technologies, Inc.
170 Remington Dr.
Mandeville, LA 70448
Although you may have opted not to receive marketing communications,
you may still receive business-related communications such as order
confirmations, etc.
Until your requested change takes effect, you may still receive marketing
communications from us. If you send us your request by regular mail,
please allow extra time for us to receive your notice.
Updating Your Personal Information
Alara Technologies, Inc. wants your personal or corporate information to
be accurate and complete. You may contact us in the following ways to
update your name, address, phone number and/or e-mail information:
Alara Technologies, Inc.
P.O. Box 771
Mandeville, LA 70470
If you send an e-mail or letter request, please be sure to include your
current information and the requested changes.
Collection of Children's Personal Information
We are committed to protecting the privacy of children. We do not
knowingly or intentionally collect personal information online from
children under the age of 13.
Concerns about the Privacy or Security of Your Personal Information
Please contact our Privacy Manager to report a known or suspected
privacy or security breach or to submit privacy or security-related
questions or complaints. You may contact us in the following ways:
Alara Technologies, Inc.
P.O. Box 771
Mandeville, LA 70470
Last revision date: June 20, 2008
Our Privacy Commitment to Our Customers
Information Collected by Alara Technologies, Inc.
Uses of Your Personal Information
Information from Third Parties
Sharing of Personal Information
Opt-Out Policy
Updating Your Personal Information
Collection of Children's Personal Information
Concerns About the Privacy or Security of Your Information
Copyright 2005-2010 Alara Technologies, Inc.
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